Kathi Holtz Photo

Kathi Holtz

Senior Loan Originator · NMLS #525331

74 clients rated their experience. Here’s every word.

Here’s what buyers, homeowners, and agent partners say about working with us.

5.00
★★★★★74 reviews · 100% five-star
★★★★★Google ↗

Working with Todd & Kathi was an absolute pleasure from start to finish. They made what can often be a stressful and overwhelming process feel smooth and straightforward by communicating clearly every step of the way, answering all of my questions promptly, and keeping everything on track to close on time. Their expertise and genuine commitment to finding the best solution for my situation gave me complete confidence that I was in great hands. I would not hesitate to recommend Todd/Kathi or anyone at this NFL lending team, to anyone looking for a mortgage lender who truly goes above and beyond for their clients.

Jason HJun 2026
★★★★★Google ↗

Kathi did a great job! Would highly recommend her and her team!!

Arthur PierceDec 2024
★★★★★Google ↗

Did incredible for me. Completed the entire loan process in 10 days!!!

Winston TidwellMar 2024
★★★★★Verified Client

Quick, responsive, and incredibly helpful.

WinstonFeb 2024
★★★★★Google ↗

Absolutely top- notch service and communication! Kathi was available 24/7 during the contract process both with me and the buyers. She kept everyone informed and always responded in a timely manner. Thank you so much!

Lisa YoungAug 2023
★★★★★Google ↗

We’ve worked with Kathi and the NFM team previously to refinance our home. They made the process painless from start to finish. Naturally, Kathi and her team was the first person we called when we decide to purchase a new home. Once again, they managed to keep the process moving forward and even got us to the closing table on time after several last-minute issues with the sellers and their agent. I couldn’t have asked for better service throughout the process! It doesn't matter if you are refinancing your home or buying another the process can be scary and stressful for most. Kathi and her team make every effort to ensure you are in loop with continual communication throughout the process. At no point in the process were we confused or unsure about what comes next. If you are looking for a one-of-a-kind team that is kind, caring, and honest contact Kathi and the NFM team.

Kelly ElrodJul 2023
★★★★★Verified Client

My encounter of working with the team(NFM Lending) of professionals they knew the What and How of getting a home loan to close !!

DerrickJun 2023
★★★★★Google ↗

I recommend Kathi 100%. She is excellent at what she does and helps the process go so smoothly and efficiently. We are so grateful for her expertise and knowledge. Thank you again Kathi!

Ashley HoltzMar 2023
★★★★★Verified Client

We’re so happy with her and we will call her from now on!

RobertFeb 2023
★★★★★Google ↗

Awesome

Robert HoltzFeb 2023
★★★★★Google ↗

Kathi Holtz and her team at NFM Lending were excellent! The loan process was fast and efficient. I truly appreciated Kathi’s expertise and quick responses to any questions or issues that I had. I highly recommend her and the team.

Eric GasawayJan 2023
★★★★★Verified Client

Kathi and her team are professional, attentive and work hard to support your goals. I give her my highest recommendation!

ChristineDec 2022
★★★★★Google ↗

Kathi and her team are smart, honest, attentive and work with you to support your goals. I give her my highest recommendation!

christine butlerDec 2022
★★★★★Verified Client

Kathi was extremely helpful throughout my home buying process and was always available to answer any questions I had. I would highly recommend!

CheriDec 2022
★★★★★Google ↗

I have been able to work a few deals with Kathi and her team. They are great at communicating, are attentive, and provide the best customer service. Definitely enjoy working with them.

Nicole DehnelNov 2022
★★★★★Google ↗

Kathi was and is very professional and courteous. So easy to work with and accessible at any time we needed her. Her team was the same way. Easy to work with.

Bob EdgellSep 2022
★★★★★Google ↗

Kathi came highly recommended and my clients enjoyed working with her and helping them navigate the mortgage loan process successfully. Kathi was available to my clients and provided specific details on loan options for almost every property my client was interested in. It was a pleasure working with Kathi and I look forward to our next deal!

Stephanie KnightsSep 2022
★★★★★Verified Client

She made my experience quick and painless have no complaints whatsoever!

HaleySep 2022
★★★★★Verified Client

I appreciate the responsiveness, professionalism, and organization that Kathi brings to the table. It is those qualities that I seek in a lender and why I continue to come back for my mortgage needs.

JamesAug 2022
★★★★★Verified Client

Absolutely perfect!

MatthewJun 2022
★★★★★Verified Client

This is our second time using Kathi for our mortgage, the first time she worked with us for over a year to get our credit where it needed to be for our first home. So when we decided to buy again, choosing her was a no brainer. This time around she got us our preapproval quick, so we would could make a competitive offer in this market. Her team was great through the entire process as well. Prompt replies to emails from everyone, communication was great. The only delay we experienced was waiting for the VA appraisal, which was no one’s fault but the VA. We had to extend our contract because of that, but in the end we actually requested to move closing up a few days and as always her office delivered! We will be customers for life!

HollyJun 2022
★★★★★Verified Client

Kathi is communicative, reassuring, quick, and patient. She has always made our borrowing experience painless and successful… even if we are dragging our feet! Haha. We have gone to Kathi four times over the past ten years for our lending needs and we certainly will again. Thanks Kathi!

ChrisJun 2022
★★★★★Verified Client

Kathi is awesome! She took care of our loan and communicated with us during every step of the process. My husband and I highly recommend her. She will help you get the house you want!

DoreenJun 2022
★★★★★Verified Client

I can't say enough good things about Kathi Holtz and the team! We have now worked with Kathi Holtz on two different projects. Working with her and the team is what made the process so bearable. Often times buying, selling and refinancing a home is a nightmare for a family, a couple, or simply doing it alone. With Kathie and the team you will never be on your own while navigating the landscape.

KellyMay 2022
★★★★★Verified Client

It has been such a wonderful experience working with Kathi Holtz. She and her team has done several of our loans as we moved into different houses. She has always been professional and quick. We have always closed on time. I once decided to refi when interests rates dropped, but going through our bank was a nightmare. Never again. Kathi is the one who has shown that she earns every one of the 5 stars I gave her.

EricMay 2022
★★★★★Verified Client

Kathi is very professional she gets things done in a timely manner I would recommend her for your mortgage needs

Liz HoltzApr 2022
★★★★★Verified Client

Kathi works closely with buyers and agents to make sure everything and everyone is up to date on process. 100% a true professional.
Kathi will get the loan closed.

BarbaraApr 2022
★★★★★Verified Client

It was awesome never had a worry!

RobertApr 2022
★★★★★Verified Client

Kathi, took time to explain what lending options were available. Her knowledge of the lender industry is exceptional.

SandyApr 2022
★★★★★Verified Client

Kathi is incredible at what she does! She is extremely knowledgeable and knows how to not only get the job done right, but whats best for everyones unique situation. Thank you once again!

Austin SierraApr 2022
★★★★★Zillow

Kathi was great in helping me refi 2 homes within a week of each other. From beginning to end, I did not have to ask any questions as she already provided me the answers. Excellent service!

heathermcgarry28Jun 2021
★★★★★Zillow

It was a pleasure working with Kathi. She kept me well informed, answered all my questions, and made sure we were ready with all of the documentation needed to close without any delay.

Greg in ColumbusMar 2021
★★★★★Zillow

We have worked with Kathi for nearly a year, first in a home purchase, then in a mortgage refinancing. Kathi always delivers straightforward, timely information. If we ever needed further explanation of the process, she always took the time to send a thorough e-mail or schedule time to speak with us on the phone. We plan on using her for any future needs.

Steve K.Mar 2021
★★★★★Zillow

This was our second time working with Kathi. The experience was every bit as rewarding as the first, if not more so. Kathi listens to what you want to accomplish with your loan and provides the best solutions. When she found out the lender that we had agreed on was going to take up to four weeks in underwriting, she advised us of the situation and asked if we would mind if she switched to a lender that could get the job done sooner. We agreed and within two weeks we had been approved and set a closing date. Our interest rate and our closing costs were actually lower than what we had expected. There was no stress during the entire process and no surprises at the closing. Kathi works hard for her clients and utilizes her tremendous experience and vast knowledge of the industry to act in the best interest of her clients. I highly recommend Kathi for your next mortgage loan.

G AckermanJan 2021
★★★★★Zillow

We have worked with Kathi over the years on new home loans and refinancing. We keep coming back to her as she is such a pleasure to work with and gets the job done. She quickly answered any questions we had, day and night, and kept the process moving to closure. We highly recommend.

Nick WJan 2021
★★★★★Zillow

Kathi made our mortgage refinancing a quick and easy process. She was very helpful and communicative throughout the process. Would highly recommend Kathi's services!

Adam DDec 2020
★★★★★Zillow

Kathi was very knowledgeable! She was kind enough to take an hour call to answer all my questions. I would highly recommend working with Kathi for your home loan needs.

CaitlinNov 2020
★★★★★Zillow

Working with Kathi was amazing. She was very communicative, efficient, and made the process very easy. Signing documents, providing documentation, and the closing details were all very easy. I would recommend her without hesitation.

Tony MarcumNov 2020
★★★★★Zillow

Had a great experience working with Kathi on the purchase of our first home!!! She is very knowledgeable and helped us every step of the way explaining things we had no idea about as first time home owners. Would highly recommend!

Jorden GreeneJun 2020
★★★★★Zillow

I've worked with Kathi twice, once on the purchase of our home, and again on the refinance. Kathi was proactive in reaching out when rates dropped, right when I was thinking of starting the process. She walked me through everything, got us an awesome rate, and provided professional recommendations that helped guide us to the best outcome. She responds to questions lightning fast, and was super easy to work with over email during the pandemic. Kathi is the only person I'll call for my future mortgage needs.

mrmoose411Apr 2020
★★★★★Zillow

Kathi was very friendly, knowledgeable, and accommodating. When I had questions she was either available immediately or returned my calls promptly. The process from application to closing was quick and virtually stress free. Kathi was able to overcome some unforeseen obstacles that popped up and still got this closed in a timely manner. Kathi is very experienced in the complicated world of mortgage finance and was able to recommend the perfect loan to meet my goals. She took the time to carefully explain the options available, the benefits of each and made sure I clearly understood them. I highly recommend Kathi for your home mortgage needs.

mrflickerMar 2020
★★★★★Zillow

Kathi helped w my original mortgage, then also w my refinance. She has always been very professional, friendly, and makes you feel like her highest priority. Answers any and every question, and has excellent communication w every detail. She does her very best to help you w the lowest rates, and meet all your goals. I could not recommend anyone higher!

kcmenningDec 2019
★★★★★Zillow

Kathy Holtz did an amazing job on processing my loan.All documents were processed on line,great time saver.Kathy was very professional an helpful through the loan process.

gafilaseta51Jul 2019
★★★★★Zillow

Kathi helped us get our ducks in a row and patiently guided us through the whole process of getting a loan. Everything she did was transparent and she was happy to clarify anything we asked about. We appreciated her expertise!

ms mausJun 2019
★★★★★Zillow

I have worked with Kathi for all 3 of my home loans, and most recently to refinance into a 15 year fixed mortgage on my current home. She has always been extremely courteous and helpful, and I have full faith that she has steered me though the process with utmost integrity in every case. Her guidance and wisdom make the process truly painless. I highly recommend sparing trips to a banker with ulterior motives who makes you feel uneasy, and going straight to Kathi. You won't be disappointed!

ScottApr 2019
★★★★★Zillow

Kathi bent over backwards to help us! She learned very quickly that we are very detail oriented and she made sure we had every detail and some! Kathi knows her stuff, has your back and made sure we were given the red carpet treatment. Thank you Kathi! I would recommend you to any one who has or needs a mortgage!! Thanks again!

april121193Apr 2019
★★★★★Zillow

Kathi was great throughout our entire buying process. To start, she was there to counsel my Husband and I on our credit.... for over a YEAR! Providing expert advice on what we needed to do in order to get our credit in the right place. And all of her advice paid off. Once we were finally at our magic numbers ( credit wise ) she immediately started our mortgage application, and provided me a detailed list of everything we’d need document wise. Within 2 days of submitting all of our documentation we had our preapproval letter and were able to start looking at houses. Before we found the home we wanted, Kathi was already communicating with our underwriter, smoothing our Any bumps in our loan before they becamw a problem.When we finally found the house we wanted Kathi got to work straight away. There were some hurdles in our journey and we didnt close on time but this had nothing to do with Kathi or her partners. Our set backs stemmed from appraisal issues, as can sometimes be expected with a VA loan. Throughout the whole process Kathi was quick to respond to emails ( usually within an hour ) and answered all of my numerous questions professionally without making me feel like a burden. We finally closed 1 week ago, and we couldn’t be happier. All of our final numbers and contracts were as promised with no surprises. Kathi is truly the reason we are home owners today and we will go to her from now on for all of our mortgage needs!

Holly AOct 2018
★★★★★Zillow

Kathi always does a great job and is a trusted friend. I’ve worked with her for years and will continue to do so. She knows what needs to be done and stays on top of things.

N ConnerMay 2018
★★★★★Zillow

Kathi was able to push our loan through in just over 1 month. We were very satisfied with her and Union Home's service getting the loan approved. Kathi was very helpful with first-time home buyer questions. We are glad to have had the chance to work with Kathi and we would recommend her services in the future.

Chris JordanMay 2018
★★★★★Zillow

Kathi was an excellent mortgage banker - she gave me straightforward honest advice and was communicative throughout the process. I am happy to recommend her to anyone in the market for a mortgage.

Pratap GajjalaMay 2018
★★★★★Zillow

Kathi was helpful and patient with this first time home buyer. All of my questions were thoroughly and thoughtfully answered by Kathi. I strongly recommend her as a partner in home buying!

Amy RichardsSep 2017
★★★★★Zillow

Kathi has done two home mortgages for us and has been very knowledgeable and takes time to explain any questions that we had. She provides a ton a knowledge and helpful information and gives a ton of different hypotheticals when it came to down payment and loan types in an easy to understand format. She is happy to spend all the time needed to help you make the right decision.

To us the services provided are above and beyond customer service. Her communication was wonderful and she was great with follow-up and keeping us posted on what was coming next and what we needed to do.

We highly recommend Kathi's services!

user82808384Jul 2017
★★★★★Zillow

I had a great experience working with Kathi on a refinance. Her communication was wonderful, even through the business of holiday season. She was great with follow-up and keeping me posted on what was coming next and what I needed to do. As stressful as the process can be, I always felt my questions were answered and that I was in good hands. I highly recommend Kathi's services!

ellisallisonJan 2017
★★★★★Zillow

She provided me with a ton a knowledge and helpful information. She gave me a ton of different hypotheticals when it came to down payment and loan types. Luck for me, she recently closed on a loan in the same condominium, so she was already ahead of the curve when it came to documents needed for this property.

Aaron WebsterNov 2016
★★★★★Zillow

I found a place I loved and had to switch lenders in a hurry in order to close on time per the contract. My realtor referred me to Kathi, and I couldn't be happier! She was thorough and patient and highly responsive - all very wonderful qualities as I tend to freak out and stress out about even the smallest things, so you can probably imagine my anxiety in purchasing my first home.

Kathi was super awesome and helped to make the process smooth and simple. I would highly recommend Kathi to process your next mortgage!

zuser20160726112848570Oct 2016
★★★★★Zillow

1) I have known Kathi since 2002 when we bought our home in UA. Kathi is a sincere, serious, passionate, and the most caring person. Kathi had helped us beyond and above to get our financing to purchase our home. We can never forget her help.

2) Recently, a year ago, we got our refinancing for our home through Kathi. Kathi did a superb job getting our refinancing approved. It was totally painless and enjoyable. Kathi did work very hard to make our dreams come true. We are grateful to Kathi.

3) Without Kathi’s sincere and passionate work, we couldn’t have bought our home and refinanced our home. If I have to buy another home, I will go through kathi.

narapalanaSep 2016
★★★★★Zillow

You won't regret working with kathi. I have worked with many lenders and kathi puts together many options for you in a great format that really allows you to easily understand the pros and cons of each loan type. She also is extremely responsive and happy to spend all the time you need to make the right decision. Her rates beat all of the competitors I was working with.

butlercgbSep 2016
★★★★★Zillow

When I was a first time buyer, Kathi answered all of my "newbie" questions without ever making me feel ridiculous or that I was taking up her valuable time. She is extremely knowledgeable and incredibly responsive to my emails which is invaluable to me. I trust Kathi and she will always be the first person I go to for a mortgage.

lsq7Sep 2016
★★★★★Zillow

We originally met Kathi when we moved from Michigan to Ohio as she was recommended by a friend. She was immediately on our account and remained responsive and informative throughout. We then were able to use her in our move to Dallas and then again in our move to Wisconsin. She is experienced and knowledgable throughout the entire home purchase process and not just the mortgage brokering process, which helped in keeping the many agents accountable. As long and she's in business, we have a mortgage broker who knows her stuff through and through.

SDUNCAN44Sep 2016
★★★★★Zillow

Kathi made the process of getting a mortgage relatively stress-free. She made sure that we always understood where we were in the process, and was always very quick to respond to questions!

NatalieDunckelSep 2016
★★★★★Zillow

Kathi managed the original financing of this property in 2007 and 2 refi's - one in 2010 and this most recent one with Union Home Mortgage.She has always conducted herself in the highest ethical manner, and has been prompt, professional and responsive in every way.

kstewart592Sep 2016
★★★★★Zillow

I worked with Kathi after losing my husband to refinance my home. My husband always handled everything so I was at a complete loss and felt like I had no knowledge of what to do or how to handle this experience on my own. She walked me through every step of the way.

mkg0516Sep 2016
★★★★★Zillow

I've worked with Kathi twice now for mortgages and each time with a different set of challenges. Her service has been excellent. She's communicated each step of the process to me in a timely, clear manner that helped me make informed decisions and kept me on top of every situation. thank you, Kathi!

pdshieJul 2016
★★★★★Zillow

Kathi help my husband and I navigate a very confusing process with complete transparency and quick response time. Mortgages can be crazy overwhelming and daunting - Kathi was with us every step of the way, explaining every step, answering all of my questions, and even coming to our closing. I would highly recommend Kathi to anyone looking for a wonderful, friendly, dependable, knowledgeable , and professional partner in their search for a home/mortgage. She was always on top of her emails/texts/voicemails, and to this day, even after our closing, has made herself readily available to help me with questions. I wholeheartedly and highly recommend Kathi!

katejackson152Jun 2016
★★★★★Zillow

I would not hesitate to recommend Kathi. She has now assisted us with a purchase closing and two refinances. We were overwhelmed by her customer service. She always went out of her way to respond expeditiously. All of our questions were answered in a very timely manner, even when I had questions after the process had been completed!

user9253043Apr 2016
★★★★★Zillow

Kathi assisted me in my first mortgage, which is a scary process -- I was becoming a home owner. She lead me through the entire process with knowledge, expertise and compassion. Because of how professionally the process was handled, I will continue to use Kathi for all of my real estate financing needs.

Marcella DoyleMar 2016
★★★★★Zillow

Kathi has done two home mortgages for me and has been very knowledgeable and takes time to explain any questions that I have. To me this is the most valuable thing.

kamitravelsFeb 2016
★★★★★Zillow

Kathi helped me and was so kind and responsive. She always got me any information I needed and answered any questions in a timely manner. I always felt she was informed and up to date on all the rules and regulations that pertained to my loan.

normamailmanFeb 2016
★★★★★Zillow

Kathi was wonderful to work with on our home loan. She was quick to reply to any questions or concerns that we had, and she was able help keep us sane throughout the entire process. I'd highly recommend her to anyone looking to secure a home loan!

seantmcgillFeb 2016
★★★★★Zillow

I have used Kathi Holtz to finance the last 3 houses I have purchased and when I refinanced my house two years ago. I was able to go from a 30 year to a 15 year loan for virtually the same payment. She has always helped me to get the lowest rates available. I have always been treated in a professional manner and Kathi has always responded to calls or emails in a timely manner. Because of all of the positive experiences I have had using Kathi for my home financing needs, I have no problem recommending her services to anyone. She has always treated me well and made my needs feel like a priority.

eschirtzFeb 2016
★★★★★Zillow

Kathi provides information that is in my best interest so that I can make an informed decision. She has a thorough knowledge of mortgages, re-financing and the housing market. She has always paid close attention to the details around any situation and follows up immediately when I have questions. She is my trusted advisor when it comes to credit questions, financing and re-financing.

jleag2003Feb 2016